Since 1875, Jefferson County has been served by a locally owned and operated financial institution. From its original location at 233 East Main Street, River Valley Financial Bank, formerly Madison First Federal, has supported the community and created a "hometown" institution that strives to make our town a better place to live and work.
In 1997, Madison First Federal and Citizens National Bank of Madison combined forces and created River Valley Financial Bank, which continues to remain the only locally owned bank in Jefferson County.
On November 9, 2012, River Valley Financial Bank completed its acquisition of Dupont State Bank. In conjunction with the acquisition, River Valley Financial Bank converted from a federally chartered thrift to a state chartered bank by merging with and into Dupont State Bank which has been renamed River Valley Financial Bank.
Today, River Valley Financial Bank is based in Madison, Indiana and has thirteen (13) bank locations in the Madison, Hanover, Dupont, North Vernon, Seymour, Charlestown, Sellersburg, Floyds Knobs, Osgood and New Albany Indiana areas. Our fourteenth office is located in Carrollton, KY.
River Valley Financial Bank is committed to providing quality service to support the financial well being of the citizens of our community. As a customer of RVFB, you should expect nothing less than exceptional service.
River Valley Financial Bank is a progressive financial institution that is dedicated to the principle of customer service. Customer service is not a buzzword or marketing theme at River Valley Financial, but rather a commitment. We believe that customer service is about anticipating and exceeding customers' expectations.
"Expect a Difference!" ....is River Valley's service promise. That's right, service promise. We realized from our board of directors to our newest employee that if the customer doesn't see and feel a difference when they bank with us, then we are no better than our out-of-town, or out-of-state competitors.
We are the local bank with the hometown advantage...prompt and local decision making, flexibility in administration of lending and deposit programs, and most importantly, a "They know me!" difference.
We take pride in our customer relationships and we want our customers to know how much we value that relationship. If you aren't already a River Valley customer, we invite you to "Expect a Difference!" We trust you will see it in our faces and recognize it in our attitude. Customer satisfaction is our standard and not a goal.
Matthew P. Forrester
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